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Financial Services Representative

2 months ago

Albuquerque, New Mexico, United States Nusenda Full time

Nusenda Credit Union is committed to providing outstanding member support, contributing positively to our community, and fostering a rewarding workplace environment. We strive to make a significant impact in the lives of those we serve, assisting them in reaching their financial aspirations. Our core values include diversity, equity, and inclusion.

We prioritize the growth and development of our employees. Our comprehensive benefits package features various health and wellness options, competitive 401(k) matching, opportunities for professional advancement, tuition reimbursement, and more.

We appreciate your interest in becoming part of Nusenda.

The role of a **Financial Services Representative** is designed for those who wish to be a reliable financial advisor to both current and prospective members. In this position, you will facilitate routine financial transactions while delivering exceptional service. Utilizing a consultative method, you will assess, inform, and address member financial requirements, directing them to specialized departments as needed. Proficiency in both Teller and Platform operations is essential.

To excel in this position, candidates should possess one to three years of relevant banking experience. This role combines excellent member service, problem-solving skills, and educational outreach. You will be responsible for identifying and informing members about additional products and services offered by the Credit Union. If you are passionate about member engagement, enjoy crafting innovative solutions, and excel in organization and precision, this role may be a great fit for you.

Key Skills and Experience:

  • Understanding of Teller and Platform operations.
  • Exceptional ability to deliver service.
  • Accuracy in numerical tasks, procedural details, and processing negotiable instruments.
  • Capability to manage multiple tasks, meet deadlines, handle sensitive information, and resolve issues.
  • Ability to adapt swiftly to changes and communicate proactively.
Nusenda Credit Union is an equal opportunity employer. All employment decisions, including hiring, promotions, and disciplinary actions, are based on merit, competence, performance, and business requirements. We uphold a policy of non-discrimination based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by federal, state, or local law.