Financial Services Representative

4 weeks ago


New Lenox, Illinois, United States NuMark Credit Union Full time
Job Overview

NuMark Credit Union is seeking a highly motivated and customer-focused Universal Service Representative to join our team. As a key member of our team, you will play a vital role in providing exceptional service to our members, helping them achieve their financial goals, and building strong relationships with our community.

Key Responsibilities
  • Build and maintain strong relationships with members through exceptional service and open-ended communication.
  • Offer personalized financial solutions to meet members' needs, exceeding their expectations and building trust.
  • Process loan applications, handle disbursals and closings, and accurately handle cash and non-cash transactions.
  • Collaborate with other departments to cross-sell products and services, driving sales growth and member satisfaction.
  • Ensure confidentiality of member information and maintain a secure work environment.
Requirements
  • Minimum of three years of credit union or banking experience, preferably in a customer-facing role.
  • Strong communication and interpersonal skills, with the ability to build rapport with members and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills and proficiency in Microsoft Office applications.
  • Availability to work a variety of shifts, including Saturdays, and willingness to substitute at other local branches as needed.
What We Offer

NuMark Credit Union is committed to providing a positive and supportive work environment, with opportunities for growth and development. As a Universal Service Representative, you will enjoy a competitive salary, comprehensive benefits package, and the chance to make a real difference in the lives of our members.

We are an equal opportunity employer, dedicated to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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