Customer Service Representative
6 days ago
Job Title: Customer Service Representative
Job Summary:
QBS, provider of Safety-Care, is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the main point of contact for our customers, addressing their questions, concerns, and inquiries.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide product information and training to customers
- Manage customer accounts and maintain accurate records
- Work closely with the sales and training teams to ensure customer satisfaction
- Perform other job duties as assigned
Requirements:
- Excellent communication and interpersonal skills
- Ability to work with little supervision and multitask
- Computer-savvy with a working knowledge of CRM and support desk software
- Self-motivated and results-oriented
- Ability to work in a fast-paced environment
Benefits:
- Paid lunch breaks
- Health care plan (medical, dental, and vision)
- Retirement plan (401k, IRA) with company match
- Life insurance (basic, voluntary, and AD&D)
- Paid time off (vacation, sick, and public holidays)
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