Operations Support Representative
4 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Operations Support Representative to join our team at OneMain Financial. In this role, you will provide administrative support to our operations team, including account review, handling customer inquiries, and interacting with internal and external customers.
Key Responsibilities:
- Review and process account transactions in a timely and accurate manner
- Learn about automobile titles and liens, as well as insurance products and claims
- Take inbound calls from insurance companies, impound yards, and various departments
- Communicate with various departments and branches to ensure seamless operations
- Report monthly data to management and ensure compliance with regulatory standards
- Maintain a positive workplace environment and ensure assigned tasks are completed in a timely and accurate manner
Requirements:
- High School Diploma or GED required; additional training preferred
- 1 or more year(s) of experience in financial services
- Basic knowledge of Microsoft Office
- Organizational skills, detail orientation, flexibility, and time management skills
- Knowledge of systems and primary job functions, as well as policies and procedures
- Collaboration and multitasking skills
About OneMain Financial:
OneMain Financial is the leader in offering nonprime customers responsible access to credit. We are dedicated to improving the financial well-being of hardworking Americans. Our growing suite of personal loans, credit cards, and other products help people borrow better and work toward a brighter future.
We offer a comprehensive benefits package, including health and wellbeing options, 401(k) matching, employee stock purchase plan, tuition reimbursement, paid time off, and paid holidays. We are committed to an inclusive culture, career development, and impacting the communities where we live and work.
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