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Room Attendant

2 months ago


Newark, Delaware, United States SpringHill Suites by Marriott Full time
Position Overview

The Housekeeper plays a vital role in maintaining the cleanliness and comfort of guest accommodations. This position offers a signing bonus of up to $700.

Key Responsibilities
  • Welcome guests with a warm and friendly demeanor upon interaction.
  • Ensure guest rooms are cleaned to high standards within the designated time frame, utilizing techniques such as sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replenish towels and other amenities as needed.
  • Dust and polish furniture and fixtures; clean furniture, walls, and equipment.
  • Alert management regarding necessary repairs in guest rooms.
  • Handle guest items left in rooms according to the lost and found policy.
  • Adhere to safe work practices, utilizing protective safety equipment and following MSDS and OSHA guidelines.
  • Assist with house person and lobby attendant duties during peak times or when short-staffed.
  • Be mindful of guest satisfaction scores and strive to enhance departmental and overall guest satisfaction.
  • Ensure a high level of overall guest satisfaction.
  • Carry out additional tasks as assigned by management.

Qualifications
  • High School diploma preferred.
  • Prior experience in housekeeping or equivalent training is required.
  • Ability to understand and communicate effectively in English.
  • Work schedule may vary and could include holidays and weekends.
  • Physical requirements include standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds, and using cleaning chemicals.