Field Service Technician

2 weeks ago

Carlsbad NM, United States Windstream Full time
Job Summary

Windstream is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing and repairing business communications services, including telephone, internet, and video. You will also train and work with tools and test equipment to provide service of multiple different technologies and network designs.

Key Responsibilities
  • Install and repair business communications services, including telephone, internet, and video.
  • Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
  • Recommend products and services that resolve customers' communications needs.
  • Work in both buried and aerial plant, requiring pole climbing and ladder skills.
  • Safely operate and maintain clean and organized company service vehicle.
  • Work in both inside and outside environments.
  • Complete necessary safety training and follow safety standards and regulations.
Requirements
  • Basic technology and math skills.
  • Valid driver's license and safe driving record.
  • Ability to distinguish colors in use of color-coded cable.
  • Ability to use equipment with maximum load capacity of 275lbs.
  • Ability to lift up to 50lbs, capable of working aloft.
  • Ability to successfully complete required safety training.
  • Ability to work assigned schedules and extended hours, including day, evening, weekend, and holiday hours.
  • Ability to respond to after-hour callouts.
Preferred Qualifications
  • Customer service or sales experience.
  • Certifications or training directly related to the position.
  • Two-year technical degree in computers or electronics, or the equivalent in work experience.
Benefits
  • Medical, dental, and vision insurance plans.
  • 401(k) plan.
  • Health and flexible savings account.
  • Life and AD&D, spousal life, and child life insurance plans.
  • Educational assistance plan.
  • Identity theft, legal, auto, and home insurance.
About Windstream

Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations, and carrier partners across the U.S. We offer a range of services, including premium broadband, security solutions, voice, and digital TV. Our team of Field Service Technicians are vital to our success, providing technical expertise and customer support to our customers.

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