Resident Service Coordinator

3 weeks ago


Enid, Oklahoma, United States Hunt Full time
Job Summary

We are seeking a highly skilled and motivated Resident Service Specialist to join our team at Hunt Military Communities. As a key member of our property management team, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Provide primary point of contact for resident inquiries and concerns, responding promptly and professionally to all interactions.
  • Coordinate and assist with resident requests, entering work orders into YARDI and ensuring timely completion.
  • Administer move-in and move-out processes, including lease documents and home inspections.
  • Conduct regular inspections of model and vacant homes to ensure they are ready for touring.
  • Monitor rental account balances and ensure accuracy of fees and rent charges in Yardi.
  • Assist in maintaining community curb appeal and office appearance.
  • Conduct follow-up phone calls to residents to ensure work orders are completed to their satisfaction.
Requirements
  • High School Diploma or GED required; Bachelor's Degree in Business Administration or related field preferred.
  • Previous experience in sales and customer service, with strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment, handle multiple priorities, and maintain a high level of professionalism.
  • Valid Driver's License required.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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