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Guest Services Representative

1 month ago

Alpharetta, United States Extended Stay Full time
Guest Services Representative

At Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.

Key Responsibilities:
  • Assist guests with all requests and respond to their needs in a timely and professional manner.
  • Process reservations, registration, and departures according to company guidelines.
  • Collect relevant guest information for potential sales leads and provide recommendations for local attractions and services.
  • Work collaboratively with the front desk team to ensure a positive guest experience.

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you're a team player with a positive attitude and a commitment to excellence, we'd love to hear from you