Guest Service Expert

4 weeks ago


Alpharetta, United States Marriott Full time

Job Summary

As a Guest Service Expert at Marriott, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and cared for. This role requires a high level of energy, enthusiasm, and a passion for providing outstanding service.

Key Responsibilities

  • Provide warm and welcoming service to guests, ensuring that their needs are met and exceeded.
  • Communicate effectively with the kitchen and other team members to ensure seamless service delivery.
  • Manage the menu, including reading and verifying information to ensure accuracy.
  • Take a hands-on approach to work, moving, lifting, and carrying objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
  • Work in a fast-paced environment, standing, sitting, or walking for extended periods, and managing the physical demands of the role.

Requirements
  • High school diploma or G.E.D. equivalent.
  • Less than 1 year of related work experience.
  • No supervisory experience required.

About Marriott

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing opportunities for growth and development, and we are passionate about delivering exceptional customer experiences.


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