Guest Service Expert
4 weeks ago
Job Summary
As a Guest Service Expert at Marriott, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and cared for. This role requires a high level of energy, enthusiasm, and a passion for providing outstanding service.
Key Responsibilities
- Provide warm and welcoming service to guests, ensuring that their needs are met and exceeded.
- Communicate effectively with the kitchen and other team members to ensure seamless service delivery.
- Manage the menu, including reading and verifying information to ensure accuracy.
- Take a hands-on approach to work, moving, lifting, and carrying objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
- Work in a fast-paced environment, standing, sitting, or walking for extended periods, and managing the physical demands of the role.
Requirements
- High school diploma or G.E.D. equivalent.
- Less than 1 year of related work experience.
- No supervisory experience required.
About Marriott
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing opportunities for growth and development, and we are passionate about delivering exceptional customer experiences.
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