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Food Service Assistant

2 months ago

Houston, Texas, United States The Post Oak Hotel Full time

Position Overview:

The Post Oak Hotel is on the lookout for a dedicated Restaurant Server Assistant to enhance our esteemed dining experience. As the only Forbes Five-Star Hotel in Texas, we pride ourselves on delivering exceptional service and creating memorable moments for our guests.

Key Responsibilities:

  • Prepare dining tables in accordance with event specifications and service protocols. Address inquiries regarding menu options.
  • Relay any specific meal requirements, including allergies and dietary restrictions, to the culinary team.
  • Maintain a thorough understanding of performance excellence standards and uphold these throughout the guest's dining experience.
  • Assist in clearing tables and collecting trays to ensure a pristine dining environment. Keep work areas, tableware, and glassware clean and organized throughout service.
  • Complete end-of-shift tasks, including restocking supplies and cleaning duties as necessary.
  • Adhere to all company policies regarding safety and security; report any maintenance issues, safety concerns, or incidents promptly; participate in safety training and certifications.
  • Work collaboratively with servers, hosts, and kitchen personnel to facilitate seamless service.
  • Ensure compliance with all relevant federal and state regulations, including those pertaining to tip reporting and minimum wage.

Qualifications:

  • Embody our core values of passion, excellence, relevance, collaboration, and integrity.
  • Possess a high school diploma or equivalent, along with experience in hospitality or a related field.
  • Have 1-3 years of experience in a restaurant setting.
  • Demonstrate the ability to safely and professionally carry food and beverage trays.
  • Previous experience in a hotel, particularly in a luxury or Forbes-rated environment, is preferred.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Physical requirements include:
    • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
    • Assistance with moving, lifting, carrying, and placing objects over 50 pounds.
    • Capability to stand, sit, or walk for extended periods or throughout an entire shift.

What We Offer:

  • A variety of benefit plans tailored to your needs.
  • Paid Time Off.
  • 401K retirement plan.
  • Opportunities for career advancement.
  • A positive and respectful workplace that values diversity.
  • Generous employee discounts on dining, retail, entertainment, and accommodations.
  • Community engagement and volunteer opportunities.
  • Complimentary parking and meals for colleagues.

Disclaimer: This overview provides a high-level summary of the responsibilities and qualifications for this role and does not encompass the complete job description, which includes all responsibilities, skills, duties, requirements, and working conditions associated with the position.