Global Warranty/RMA Planning Lead

5 days ago


Secaucus, New Jersey, United States ZT Systems Full time

Estimated Salary: $120,000 - $180,000 per year

">About ZT Systems

ZT Systems is a leading provider of technology infrastructure solutions. Our company prides itself on being a collaborative and fast-paced environment where employees can grow their careers.

Job Description

We are seeking an experienced Global Warranty/RMA Planning & Operations Senior Manager to join our team. As a key member of our supply chain operations department, you will be responsible for building and leading a high-performing team that thrives in the ambiguity of supply planning and execution.

The successful candidate will develop and manage a team that plans warranty and spare parts inventory to meet performance metrics and capital allocation targets. They will also monitor actual inventory usage versus plan to adjust future plans and report any risks to the business.

  • Develop and manage a high-performing team that thrives with the ambiguity of supply planning and execution.
  • Plan warranty and spare parts inventory to meet performance metrics and capital allocation targets.
  • Monitor actual inventory usage versus plan to adjust future plans and report any risks to the business.

The ideal candidate will have 7+ years' experience in complex, large-scale manufacturing supply chain and/or service repair operations environments, preferably in the cloud server/network hardware supply chains or equivalent high-technology industry.

A bachelor's degree in business, supply chain, or engineering, or equivalent experience, is required. The candidate should also have 5+ years of direct people management experience and 5+ years of demonstrated expertise in Excel, PowerBI, SQL, Tableau, or comparable tools.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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