Restaurant Operations Assistant

4 days ago


Salt Lake, Utah, United States Master ConcessionAir Full time
Job Title: Restaurant Operations Assistant

Master ConcessionAir is seeking a highly skilled and experienced Restaurant Operations Assistant to join our team. As a key member of our operations team, you will be responsible for assisting the Manager in all day-to-day restaurant operations.

Key Responsibilities:
  • Assist the Manager in overseeing restaurant operations, including BOH and FOH hiring, supervisor/employee development and training, performance documentation, and adherence to all MCA policies and procedures.
  • Ensure the highest level of customer service throughout the operation by being a role model/leader with the ability to solve problems, make informed decisions, and manage the workforce and time wisely to achieve maximum results.
  • Specialize in designated areas of focus, such as Bar, Market, Commissary, or other unique areas as dictated by the Brand, General Manager, or Director of Operations.
  • Perform daily/weekly inventory counts, ordering, and scheduling responsibility.
Requirements:
  • Associate degree or equivalent in Hospitality, Business, or Culinary Arts.
  • Minimum 1-year supervisory experience, preferably in full-service restaurants.
  • Knowledge of marketing techniques and their impact on business results.
  • Experience in guest relations, negotiations, and complaint handling.
  • Excellent verbal and written communication skills.
  • Commitment to service of customers, staff, co-workers, and management.
  • Demonstrated leadership ability, ability to lead by example.
  • High integrity and honesty.
  • High Work Ethic, passion, and commitment.
  • Ability to work full-time hours to manage the operation, including weekdays, weekends, and holidays.
  • Demonstrated coaching and development skills.
  • Ability to train and delegate.
  • Follow through and dependability.
  • Adherence and modeling of all MCA policies and procedures.
  • Knowledge and commitment to safety and food sanitation.
  • Health Department-approved Food Handler Manager Certification.


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