Automotive Senior Technician

2 months ago

Northampton, Massachusetts, United States Firestone Complete Auto Care Full time
Company Overview

Bridgestone Retail Operations (BSRO) is a leading provider of tire and auto service solutions in North America, employing over 22,000 teammates across the continent. With a network of more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations, BSRO offers a wide range of services to meet the evolving needs of its customers. As a valued teammate, you will be part of a larger mission to Serve Society with Superior Quality, driven by a commitment to excellence and customer satisfaction.

Position Summary

The Senior Technician role requires a skilled and experienced professional to diagnose and repair complex drivability and electrical systems, while leveraging their leadership and mentoring skills to drive a team towards increased customer care and satisfaction. This position offers a unique opportunity to work with a talented team, develop your technical expertise, and contribute to the success of a dynamic organization.

Responsibilities
  • Diagnose and repair vehicles to specifications, with a focus on brake and hydraulic, exhaust, primary and advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
  • Effectively communicate technical information to non-technical individuals, ensuring seamless customer interactions and service delivery.
  • Stay current with rapidly changing automotive technology through continuous paid formal training, ensuring your skills and knowledge remain up-to-date.
  • Assist fellow technicians and mechanics in performing technical activities, promoting a culture of collaboration and teamwork.
  • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
  • Minimum 3 years of automotive repair experience, completion of a Vocational-Technical School program in a related field, or demonstrated skills via third-party certificates/assessments.
  • A.S.E. certification in at least 3 (three) of A1-A8 is required, with new hires having up to 2 years to comply.
  • Maintain Federal, State, and Local certification/license where applicable.
  • Ability to communicate technical information to non-technical people, with strong reading, writing, and math skills.
Our Crew Knows Benefits

Enjoy a comprehensive benefits package, including:

  • Paid vacation and holidays
  • On-the-job training and company-funded ASE certifications
  • Tuition reimbursement program
  • 401(k) match
  • Vision and Dental Coverage
  • On-demand pay (daily pay) program available
Our Values Give Back To You
  • Professional Development: We invest in our teammates' growth and development, providing resources to help you level up in your career.
  • Community & Involvement: We're committed to working with our local communities and giving back where we can.
  • Integrity & Teamwork: Our teams are built on a foundation of trust, respect, and collaboration, with a focus on doing things right, always.

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