Automotive Service Consultant

2 weeks ago

Monument, Colorado, United States Christian Brothers Automotive Full time

Job Overview:

We are seeking a highly skilled and customer-focused Automotive Service Consultant to join our team at Christian Brothers Automotive.

The successful candidate will be responsible for providing exceptional customer service, ensuring the highest level of satisfaction with our guests. As an Automotive Service Consultant, you will play a critical role in building relationships with our customers, taking them through the entire repair process, and maintaining open communication throughout.

About the Role:

  • Greet every guest with hospitality and respect
  • Presentation of the best solution to repair their vehicle in an easy-to-understand manner
  • Manage store workflow effectively and efficiently
  • Sell services consistently without compromising honesty and integrity
  • Maintain a positive attitude and team atmosphere at all times
  • Communicate on the phone professionally
  • Build long-term relationships between the store, yourself, and the guest
  • Direct, coordinate, and participate in customer service activities
  • Shuttle guests as needed
  • Ensure repairs meet proper specifications
  • Collaborate with other employees as needed

Requirements:

  • Current driver's license
  • Acceptable driving record according to our insurance carrier
  • Proficiency in Windows-based computer software and automotive store applications
  • Experience in Automotive Customer Service and Service sales
  • Associate's degree preferred

Work Environment:

  • Monday - Friday schedule
  • Be on your feet for most of the workday (standing, walking, coordinating parts)
  • Occasional lifting and carrying objects over 50 lbs.
  • Maintaining a brisk work pace in a high-volume environment

About Us:

Christian Brothers Automotive has been serving our communities since 1982, prioritizing transparency, integrity, and people-first philosophy. Our modern facilities feature manufacture-level diagnostic equipment and the latest factory scan tools. We offer consistent workload, free training, full-time live technician support, and access to our private Technician Assistance Center.

Benefits:

  • Salary Range: $55,000 - $95,000 per year + Bonus
  • Paid Vacation & Paid Holidays
  • Closed Every Weekend To Spend Time With Family & Friends
  • Nice Difference Welcome Bonus For The Most Qualified Candidates
  • Healthcare Benefits Available
  • Matching Retirement Plans
  • Local Owner - Onsite Daily
  • On-Going Training & Career Advancement
  • Employee Discount
  • Chaplain Care Support Available
  • Employee Appreciation Events
  • Weekly Lunches Provided
  • Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
  • Continuous Training Available Through The CBA Flywheel Learning System

EEO Statement:

All applicants will be treated equally and confidentially in accordance with EEO guidelines.

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