Credit Risk Specialist

3 weeks ago


Stone Mountain, Georgia, United States Mud Pie Full time
Job Title: Credit Analyst

Mud Pie is seeking a skilled Credit Analyst to join our team. The successful candidate will be responsible for evaluating and extending credit to customers, collecting receivables, and monitoring risk to make recommendations for risk reduction strategies.

Key Responsibilities:
  • Manage customer accounts within assigned portfolios by engaging in phone calls and/or emails to negotiate payment arrangements and build relationships with customers.
  • Identify problem accounts, write-offs, and related adjustments, and work until resolution.
  • Collaborate with various departments internally to resolve issues, improve processes, and manage customer accounts to expedite collections.
  • Work closely with the business operations team on customer billing issues, including contract-related questions, adjustments, pricing, disputes, returns, and other miscellaneous questions.
  • Communicate with all levels of the sales team regarding delinquent accounts, invoicing, and/or contract questions until resolution is achieved.
  • Utilize and interpret credit reports, financial statements, and related information to determine appropriate credit limits for new and existing customers.
  • Maintain compliance with required internal controls and departmental procedures.
  • Assist with training and mentoring as requested by direct manager and management.
Requirements:
  • Associate's degree in Finance/Accounting preferred or 2+ years of Credit, Collections, and/or A/R experience.
  • Proficient in Microsoft Office software (Excel, Word, PowerPoint, Outlook).
  • Excellent verbal and written communications skills.
  • Ability to quickly build rapport with both internal and external customers.
  • Organized and able to work independently.
  • Adaptable to change in a fast-paced environment.
  • Demonstrate positive and professional behavior as a member of a team.


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