Shift Leader

2 months ago


Gainesville, Georgia, United States Moon Capital Full time
Job Summary

Moon Capital is seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for leading a team of employees and ensuring the smooth operation of our store.

Key Responsibilities
  • Team Leadership
    • Supervise and motivate a team of employees to achieve sales and customer service goals
    • Provide guidance and support to employees to ensure they have the skills and knowledge needed to perform their jobs
  • Store Operations
    • Ensure the store is clean and organized, and that all equipment and facilities are in good working order
    • Manage inventory and supplies, and ensure that all products are properly stored and displayed
  • Customer Service
    • Provide excellent customer service to all guests, ensuring that their needs are met and exceeded
    • Respond to customer complaints and concerns in a professional and courteous manner
  • Performance Management
    • Monitor and analyze sales and customer service data to identify areas for improvement
    • Develop and implement plans to improve sales and customer service performance
Requirements
  • Leadership Skills
    • Proven leadership experience, with a track record of success in leading teams and achieving goals
    • Excellent communication and interpersonal skills
  • Operational Skills
    • Experience in a fast-paced retail or food service environment
    • Ability to work in a team environment and provide support to colleagues as needed
  • Customer Service Skills
    • Excellent customer service skills, with a focus on providing a positive and welcoming experience for all guests
    • Ability to respond to customer complaints and concerns in a professional and courteous manner

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