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Executive Retail Manager

2 months ago

Elkridge, Maryland, United States Ulta Beauty Full time
Job Summary

The General Manager is responsible for leading the retail store team to achieve top-line sales growth, deliver exceptional customer service, and maintain operational excellence. This role requires a strong leader who can drive business results, develop and motivate a high-performing team, and ensure compliance with company policies and procedures.

Key Responsibilities
  • Business Performance: Drive sales growth, manage payroll budgets, and control expenses to achieve company goals.
  • Team Development: Attract, hire, and retain top talent, provide training and development opportunities, and lead a culture of open communication and collaboration.
  • Operational Excellence: Ensure compliance with company policies and procedures, maintain a safe and clean store environment, and execute day-to-day inventory control processes.
  • Customer Experience: Deliver exceptional customer service, promote a culture of accountability, and lead a team that embodies the Ulta Beauty brand.
Requirements
  • Education: Bachelor's degree preferred.
  • Experience: 3-5+ years of fast-paced retail management or other relevant work experience.
  • Skills: Proficient with basic technology, excellent written and verbal communication, strong collaboration and interpersonal skills, and strong organizational skills.
Working Conditions
  • Frequent use of a computer, telephonic devices, and related office supplies.
  • Continuous mobility throughout the store during shift.
  • Frequent bending, pushing, reaching, and twisting during shift.
  • Frequent lifting, carrying and/or moving up to 25 lbs. during shift.
  • Continuous walking, coordination and manipulation of objects during shift.