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Career Development Specialist

2 months ago

Macon, Georgia, United States GOODWILL INDUSTRIES OF MIDDLE GA Full time
Job Summary

We are seeking a highly motivated and experienced Career Development Specialist to join our team at Goodwill Industries of Middle Georgia and the CSRA. As a Career Development Specialist, you will play a critical role in facilitating access to support services, employment services, computer training, and community resources for job seekers and the general public.

Key Responsibilities
  • Facilitate Career Pathing: Assist job seekers in creating a career path through assessment, interview, career plan, and possible transfer to relevant programs to help them secure career advancement.
  • Provide Job Search Support: Assist individuals in accessing the resources and assistance needed to successfully obtain or retain employment through job leads, career exploration, and volunteer and community services.
  • Ensure Quality Service: Ensure the highest quality of service and information is provided to job seekers as outlined in the operational process of the Job Connection/Helms Career Center with a focus on the mission of Goodwill Industries of Middle Georgia and the CSRA.
  • Operational Planning: Ensure operating plans are followed as they relate to the overall strategic plan, employment services, and community economic development goals.
  • Follow-up and Tracking: Follow up with job seekers to inquire about and track progress regarding job search/employment outcomes.
  • Administrative Support: Provide administrative support to designated staff or visitors.
  • Inventory Management: Ensure an adequate inventory of approved collateral material is available.
  • Continuous Improvement: Contribute to continuous improvement of the program by identifying problem areas and suggesting positive solutions.
  • Partnerships and Community Engagement: Foster and maintain quality relationships with community partners and local employers to promote the growth, development, and functionality of the Job Connection.
  • Resource Identification: Identify community resources regarding childcare, housing, transportation, tax benefits, etc. to aid job seekers in achieving a successful employment outcome.
  • Job Leads and Job Boards: Ensure job leads and job boards are maintained as outlined in the Job Leads process.
  • Confidentiality and Reporting: Ensure job seeker information is timely entered into the appropriate database or report and that job seeker information meets confidentiality requirements.
  • Reporting and Training: Prepare and submit reports as required ensuring information is entered in a timely and accurate manner. Assist with new staff training regarding JC/HCC processes and procedures as well as Goodwill policies.
Requirements
  • Education: Associate's degree required. Experience may be considered in lieu of education at the discretion of Goodwill of Middle Georgia and the CSRA.
  • Experience: Minimum of one year of experience in career services, job placement, recruitment, operations, or workforce development preferred.
  • Knowledge and Skills: Demonstrated knowledge of employment trends and online networking venues (RSS feeds, LinkedIn, online recruitment, applicant tracking protocols, O-net, networking strategies). Proficient in Microsoft Office Suite and database systems. Comfortable with ambiguity and able to quickly adapt to change. Strong attention to detail. Strong communication agility with ability to flex to different audiences. Ability to interact in positive, motivational and supportive manner, providing guidance to job seekers with very diverse background. Able to work flexible hours and travel to multiple work locations as needed.