Pool Attendant
1 week ago
We are seeking a highly motivated and customer-focused Pool Attendant to join our team at the award-winning Playa Largo Resort & Spa. As a key member of our hospitality team, you will be responsible for ensuring the pool and beach area is setup, clean, stocked and ready for the day's demands.
Key Responsibilities
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Observe and patrol the pool enforcing safety regulations.
- Greet all guests with hospitality and a smile upon arrival, distribute towels, offer assistance with seating.
- Will to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction.
- Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
- Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift.
- Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area.
- Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.
- Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
- Maintain complete knowledge of bar/seat/station/table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area.
Requirements
- Some experience in hospitality.
- Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
- Ability to count.
- High school graduate or equivalent.
- Previous guest relations and/or training.
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Pool Attendant
1 week ago
Tavernier, FL, United States Shaner Hotels Full timeShaner Hotels is seeking a highly motivated and customer-focused Pool Attendant to join our team at the award-winning Playa Largo Resort & Spa in the beautiful Florida Keys.The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.Responsibilities include:Providing...
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