Operations Manager

3 weeks ago


Atlanta, Georgia, United States BCD Travel Full time
Operations Manager Role

About the Role

We are seeking an experienced Operations Manager to join our team at BCD Travel. As an Operations Manager, you will be responsible for the overall management and performance of the travel operations, including operational performance, client servicing and retention, employee management, and budgetary and cost management for a team of Travel Consultants.

Key Responsibilities

  • Review operations performance reports and provide direction to improve the performance of the operations against goals
  • Serve as the primary liaison between the Account Manager and the operational staff
  • Assist team efforts to move market share to BCD Travel preferred suppliers
  • Provide team feedback, coaching, and development through regular meetings, annual performance reviews, and coaching
  • Oversee and assist the team members in balancing priorities and managing their workload
  • Hire new employees

About You

  • Extensive experience in the corporate travel management industry
  • Sabre GDS skills required
  • Prior budget and cost management experience
  • Impeccable customer service and interpersonal skills

About Us

We are a market leader in travel management, helping people and companies travel smart and achieve more. Our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually. We are committed to sustainability and to driving success for our customers, our business, and ourselves.

Your Life at BCD

Working at BCD means connecting, collaborating, and celebrating. You'll be part of a virtual, dynamic, and flexible work environment that fosters a good work-life balance. You'll have opportunities to grow your skillset and career, flexible working hours, and a compensation package that feels fair to you.

We Value You

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Operations Manager is between $70,000 and $80,000. The actual pay depends on your skills, qualifications, experience, and geographical location.

Ready to Join the Journey?


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