Retail Operations Coordinator

3 days ago


Ballwin, Missouri, United States Fresh Thyme Market Full time

Are you passionate about leading a team and delivering exceptional customer service in the retail grocery market? Fresh Thyme Farmers Market is seeking an experienced Natural Living Coordinator to oversee our natural foods department.

About Us

Fresh Thyme Farmers Market is a unique business model with a fast-paced and growing environment, promoting from within culture, and excellent benefits. As one of the fastest-growing companies in the retail grocery market, we're committed to helping people live better and healthier lives.

Job Summary

We're looking for a skilled leader to manage our natural foods department, including planning, directing, and supervising team members in day-to-day operations. This role requires exceptional communication skills, conflict resolution abilities, and financial analysis expertise.

Responsibilities
  • Assist in scheduling, staffing selection, and hiring to achieve staffing needs
  • Promote succession planning by providing career paths, identifying development needs for their respective departments team, and being involved with and accountable for promotion decisions
  • Support disciplinary actions and make recommendations concerning discharge
  • Attain P&L budgeted goals, achieving sales, labor, and margin plans for the department
  • Reviews sales goals, supply costs, stock loss/shrink results, and goals
  • Models exceptional, fast, and friendly customer service
  • Reviews Customer Survey and customer feedback from previous days or weeks
  • Prepares, packages, stocks store, and display merchandise appropriately
  • Price change compliance
  • Food safety compliance
  • Ordering of manual ordered items
  • Supervises, trains, and manages their department team in the absence of the Dept. Manager
Requirements
  • High school diploma or its equivalent required
  • 2-3 years of related retail experience
  • One year of management experience
  • Previous experience in a natural foods industry is a plus
Preferred Qualifications
  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
  • Demonstrated ability to resolve conflict and address root cause issues
  • Demonstrated ability to manage multiple tasks
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
  • Demonstrated ability to consult with customers on all areas pertaining to their department
  • Demonstrated ability to lead an organization that practices working safely at all times
  • Demonstrated ability to mentor team members in all areas of the organization including team members in hourly positions
Benefits
  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Team member discount
  • Career growth opportunities
Salary

$45,000 - $55,000 per year, based on experience.

This estimate is based on the job requirements, location, and industry standards. The actual salary may vary depending on individual qualifications and performance.



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