Customer Loan Solutions Coordinator
3 weeks ago
Dollar Loan Center is seeking a skilled and experienced Loan Processor to join our team. As a Customer Loan Solutions Coordinator, you will play a key role in delivering exceptional customer service and resolving customer complaints in a timely and effective manner. This is an excellent opportunity for individuals who are passionate about finance and have a strong background in customer service.
**Responsibilities:**
- Present a friendly and enthusiastic environment to every person who contacts Dollar Loan Center.
- Greet all prospects and customers by smiling, standing up, and asking how we may help them.
- Explain the features and benefits of Dollar Loan Center's programs versus the programs of other loan companies.
- Analyze each loan application for complete and accurate data and clarify any questionable information with the prospect before processing the loan.
As a Customer Loan Solutions Coordinator, you will work closely with our team to provide exceptional customer service and resolve customer complaints in a timely and effective manner. You will also be responsible for maintaining accurate records and ensuring compliance with all relevant regulations. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity
Requirements:
* High school diploma or GED required
* One year previous customer service experience preferred
* Computer literate
* Excellent communication skills
* Previous lending, cash handling, and collection experience a plus
* English/Spanish bi-lingual a plus
* Available to work all regular office hours and overtime when necessary
* Hard-working and dedicated to the goals of Dollar Loan Center
* Familiar with basic office equipment
* Have reliable transportation
Estimated Salary:
$45,000 - $65,000 per year
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