Retail Customer Service Representative

2 days ago


Marco Island, United States FedEx Full time

Job Summary

FedEx is seeking a Retail Customer Service Associate to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Follow instructions of supervisors and assist other team members in performing store functions
  • Assist in the training of store team members
  • Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
  • Provide solutions to customer inquiries and concerns in a timely and professional manner
  • Work collaboratively with other team members to achieve sales and customer service goals

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be able to lift up to 25 pounds. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.

About FedEx

FedEx is a leading provider of transportation, e-commerce, and business services. We are committed to delivering exceptional customer service and providing a positive work environment for our employees.



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