Patient Service Representative

1 month ago


Philadelphia, Pennsylvania, United States ZOLL LifeVest Full time
Job Description

Position Title: Patient Service Representative (PSR)

Remote independent contract worker position

Competitive fee for service

Flexibility – work around your schedule

Lifesaving medical technology

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.

Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.

Summary Description:

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .

LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.

This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.

Responsibilities:

  • Contact caregivers and family to schedule services
  • Willingness to accept assignments which could include daytime, evenings, and/or weekends.
  • Travel to patient's homes and health care facilities to provide services
  • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
  • Program LifeVest according to the prescribing physician's orders
  • Measure the patient and determine correct garment size
  • Review with patient, and have patient sign, all necessary paperwork applicable to the service.
  • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
  • Manage device and garment inventory
  • Disclose family relationship with any potential referral source

Qualifications:

  • Have 1 year patient care experience
    • Patient experience must be in a paid professional environment (not family caregiver)
  • Patient experience must be documented on resume
  • Completion of background check
    • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
  • Disclosure of personal NPI number (if applicable)
  • Valid driver's license and car insurance and/or valid state ID
  • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
  • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Powered by JazzHR

KPlg8Ysk2s



  • Philadelphia, Pennsylvania, United States Spectrum Health Full time

    Job Summary:The Patient Services Representative is the first point of contact for Spectrum Health Services, Inc. This role provides services to patients arriving for medical and dental services, handling patient scheduling, check-in, and registration, and processing.The ideal candidate will have excellent interpersonal skills and critical thinking abilities...


  • Philadelphia, Pennsylvania, United States Temple University Full time

    Job SummaryWe are seeking a skilled Patient Access Representative to join our team at Temple Health. As a key member of our healthcare team, you will play a vital role in ensuring that all patients receive high-quality care and service.Key ResponsibilitiesRegister patients for hospital services, ensuring accurate and efficient processing of registration,...


  • Philadelphia, Pennsylvania, United States JobRialto Full time

    Job Title: Patient Service RepresentativeJob Summary: JobRialto is seeking a highly skilled Patient Service Representative to provide exceptional patient care and support.Key Responsibilities:Answer patient calls and provide assistance in a courteous manner.Verify and update patient personal information accurately.Confirm patient eligibility and benefits,...


  • Philadelphia, Pennsylvania, United States All Medical Personnel Full time

    Job Title: Medical Representative - Patient AccessAt All Medical Personnel, we are seeking a highly skilled Medical Representative to join our team as a Patient Access Coordinator. The ideal candidate will have excellent communication skills, a strong understanding of medical terminology, and the ability to work in a fast-paced environment.Key...


  • Philadelphia, Pennsylvania, United States Temple Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Temple Health. As a key member of our patient services team, you will be responsible for providing exceptional patient care and administrative support to ensure a positive experience for our patients and families.Key ResponsibilitiesRegister...


  • Philadelphia, Pennsylvania, United States American Food Service Depot Full time

    Job SummaryWe are seeking a Customer Service Representative to facilitate sales and provide exceptional customer experiences at American Food Service Depot. In this role, you will interact with on-site customers to identify their needs, process requests, and provide helpful solutions.Responsibilities Interact with customers to facilitate sales and resolve...


  • Philadelphia, Pennsylvania, United States American Food Service Depot Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to facilitate sales and provide exceptional customer experiences. The ideal candidate will possess excellent communication skills, be computer savvy, and remain calm under pressure.Key ResponsibilitiesInteract with customers to facilitate sales and resolve issuesCollect relevant information...


  • Philadelphia, Pennsylvania, United States Lincare Holdings Full time

    Job Title: Customer Service RepresentativeAt Lincare Holdings, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a critical role in delivering exceptional service to our patients and healthcare professionals.Key Responsibilities:Collaborate with medical professionals...


  • Philadelphia, Pennsylvania, United States Temple University Health System Full time

    Job SummaryWe are seeking a highly organized and compassionate Clerical to join our team in Philadelphia, Pennsylvania. As a Clerical in the Patient Access Representative specialty, you will play a vital role in delivering exceptional care and making a significant impact in the healthcare community.Key ResponsibilitiesProvide administrative support to the...


  • Philadelphia, Pennsylvania, United States Clearstream Full time

    Clearstream is seeking a skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients. We require 2-5 years of experience in a call center setting at a manufacturing company. This role is accessible by public transportation, and we expect...


  • Philadelphia, Pennsylvania, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers. This includes answering phone calls, assisting customers with their orders, and ensuring that our customers receive...


  • Philadelphia, Pennsylvania, United States Tribeca Outsourcing Inc Full time

    Job Title: Customer Service RepresentativeJob Summary:Tribeca Outsourcing Inc is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our valued customers. You will handle transactions accurately, assist customers with inquiries, and...


  • Philadelphia, Pennsylvania, United States Ahida Garcia - State Farm Agent Full time

    Job OverviewAs a Financial Account Representative with Ahida Garcia State Farm Agent, you will play a key role in marketing and selling financial products that help customers manage everyday risks. Your expertise in financial products will enable you to provide consultative advice to customers, helping them make informed decisions about their financial...


  • Philadelphia, Pennsylvania, United States Inkspirenize Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for delivering outstanding service by assisting customers with inquiries, resolving issues, and ensuring a positive experience for each interaction.Key...


  • Philadelphia, Pennsylvania, United States Inkspirenize Full time

    Job Title: Customer Service RepresentativeJob Overview:Inkspirenize is seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication skills, a customer-first attitude, and the ability to handle inquiries and resolve issues efficiently.Key Responsibilities:Respond to...


  • Philadelphia, Pennsylvania, United States Curate Corp Voice Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to provide exceptional customer service as a Customer Service Representative. The ideal candidate will be responsible for handling inbound and outbound calls, resolving customer inquiries, and ensuring a positive experience.Key...


  • Philadelphia, Pennsylvania, United States Ensemble Health Partners Full time

    Job Summary:Ensemble Health Partners is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will be responsible for performing admitting duties for all patients admitted for services at the hospital. This includes assigning accurate MRNs, completing medical necessity / compliance checks, providing proper...


  • Philadelphia, Pennsylvania, United States SOUTHWARK METAL MFG. CO. Full time

    Customer Service Representative Job DescriptionSouthwark Metal Manufacturing is seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, a positive attitude, and strong data entry abilities.Key Responsibilities:Interact with customers via phone, email, or...


  • Philadelphia, Pennsylvania, United States Ensemble Health Partners Full time

    Job Summary:Ensemble Health Partners is seeking a skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will be responsible for performing admitting duties for all patients admitted for services at the hospital. This includes assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient...


  • Philadelphia, Pennsylvania, United States Teleflex Full time

    Job SummaryWe are seeking a highly skilled Field Service Representative to join our team at Teleflex. As a Field Service Representative, you will be responsible for providing onsite field service and support for our cardiac customers in hospitals and other facilities across North America.Key ResponsibilitiesPartner with regional and territory sales managers,...