Technical Support Specialist
3 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team in Chicago, Illinois. The successful candidate will have a strong background in technical support and be comfortable working in a fast-paced environment.
Salary and Benefits:
- A competitive salary of $60,000 per year.
- Ongoing training and professional development opportunities.
- A comprehensive benefits package, including medical, dental, and vision insurance.
Key Responsibilities:
- Provide technical support to customers and field service technicians via phone and email.
- Troubleshoot and repair mechanical issues related to refrigeration equipment.
- Utilize Microsoft Office and other call management tools to deliver excellent customer service.
Requirements:
- 5+ years of experience in a field service technician role.
- Proven ability to work independently and as part of a team.
- Excellent communication and customer service skills.
- Prior EPA certification required.
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Technical Support Specialist
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