Fitness Center Representative

4 weeks ago


MA United States Planet Fitness - The Core Group Full time
Job Title: Member Services Representative

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - The Core Group. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.

Key Responsibilities:
  • Provide a positive and welcoming experience for all members, prospective members, and guests.
  • Manage front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Assist with tours, respond to member questions and concerns, and maintain the neatness and cleanliness of the club.
  • Collaborate with the management team to ensure seamless operations and exceptional member experience.
Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
Benefits:
  • Free Black Card membership after 90 days of employment.
  • Eligibility for benefits, including medical options, dental, vision, flexible spending accounts, 401k with company contribution, paid vacation time, and additional ancillary benefits.


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