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Room Attendant

2 months ago


Wichita Falls, Texas, United States Hampton Wichita Falls Full time

Job Overview:

A Housekeeper plays a vital role in ensuring that guest accommodations are clean, inviting, and well-maintained. This position involves daily cleaning of guest rooms, hallways, and public spaces in accordance with established hotel standards. Responsibilities include stocking housekeeping carts with necessary supplies, changing bed linens, and replenishing guest amenities while adhering to safety and security protocols.

In certain situations, the Housekeeper may also be tasked with performing deep cleaning duties within guest rooms, alongside preventative maintenance activities.

Key Responsibilities:

  • Engage with guests and team members in a friendly and service-oriented manner.
  • Maintain consistent attendance in line with company standards, adapting to the hotel's scheduling needs.
  • Uphold high standards of personal grooming and appearance, including wearing the designated uniform and name tag.
  • Follow all company regulations and standards to promote safe and efficient hotel operations.
  • Thoroughly clean and restock the required number of guest rooms during each shift.
  • Complete all pre-cleaning tasks, including preparing the housekeeping cart with guest supplies, cleaning products, and linens.
  • Remove all waste and soiled linens from guest rooms.
  • Perform additional tasks as assigned by supervisors or management.
  • May need to disassemble furniture or items in guest rooms for deep cleaning purposes.
  • Deep cleaning tasks may involve changing air conditioning filters, cleaning AC coils, touching up paint on walls and moldings, and addressing scratched furniture.

Qualifications:

  • High School diploma or equivalent preferred, along with experience in hotel or related fields.
  • Strong attention to detail and effective communication skills, both verbal and written.
  • Ability to convey information clearly and evaluate alternative courses of action swiftly.
  • Capable of working well under pressure in high-stress situations.

Company Overview:
As a leader in hotel management, our portfolio encompasses numerous properties across various locations, representing a commitment to exceptional guest service and operational excellence. Our team is dedicated to fostering a culture of excellence and support, where every associate is encouraged to thrive.

Benefits:
Full-time employees are eligible for a comprehensive benefits package that includes:

  • Daily Pay options available.
  • Medical, Dental, and Vision Insurance.
  • Short-Term and Long-Term Disability Coverage.
  • Life Insurance and AD&D Insurance.
  • Paid Time Off.
  • Employee Assistance Programs.
  • 401k Retirement Savings Plan.