Seasonal Customer Service Representative

2 weeks ago


San Jose, California, United States Bass Pro Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Customer Relations Associate to join our team at Bass Pro Shops. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for all customers, and supporting the sales process.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products, answering questions, and making purchasing decisions.
  • Process transactions, handle returns and exchanges, and maintain a clean and organized sales floor.
  • Support sales efforts by promoting products, services, and programs to customers.
  • Work collaboratively with colleagues to achieve sales goals and provide a seamless shopping experience.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to stand for long periods, lift up to 20 pounds, and move around the sales floor.
Benefits

Bass Pro Shops offers a competitive benefits package, including discounts on merchandise, restaurants, and conservation attractions, as well as opportunities for career growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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