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Housekeeping Associate

2 months ago

Denver Colorado, United States Sage Hospitality Full time
Job Overview

Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Responsibilities:
  • Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
  • Remove trash and/or linens and note any areas that need immediate cleaning.
  • Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
  • Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
  • Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
  • Stock linen and supply closets to ensure par inventories.
  • Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
  • Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
  • Receive and sort soiled linen into appropriate containers following all safety practices.
  • Process sorted linen utilizing the washers, dryers, sheet spreaders, ironers, and feeder/folders ensuring finished product is inspected and meets quality standards.
  • Follow all hazardous chemical procedures and ensure bloodied linen does not return to supplies.
  • Inspect linen on a regular basis for tears, holes or sub-standard conditions and remove from guest inventory.
  • Maintain assigned work area in a clean and safe condition.
  • Empty lint traps after each load to ensure safety of equipment and building.
  • Notify supervisor of malfunctioning equipment, supplies needed, damaged linens, to ensure laundry operation is running at maximum efficiency level.
  • Ensure linen carts are stocked and prepared to be delivered to guest room floors.
Qualifications:
  • Education/Formal Training: No formal education required.
  • Experience: No experience required
  • Knowledge/Skills: Self-starting personality with an even disposition. Ability to meet standards of appearance. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. Ability to assess required reaction to meet standards.
Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
  • Bending/kneeling - dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
  • Mobility - movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
  • Continuous standing - continuously standing and/or walking to accomplish all that is required for position.
  • Climbing stairs - approximately 40 steps 15% of 40 hour week.