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Client Services Associate

2 months ago

West Hempstead, New York, United States Dennis Ortega - State Farm Agent Full time
Position Overview

We are looking for a qualified professional to become a part of our dynamic team as a Customer Relations Representative for Dennis Ortega - State Farm Agent. This role is ideal for an enthusiastic individual who is passionate about enhancing customer satisfaction and driving business growth through meaningful interactions.

Key Responsibilities
  • Develop and maintain strong customer relationships, ensuring follow-ups are conducted as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Collaborate with the agent to achieve marketing objectives and enhance outreach efforts.
What We Offer
  • Competitive hourly wage complemented by commission and bonuses.
  • Paid time off, including vacation and personal/sick days.
Qualifications
  • Strong interpersonal skills with a focus on customer engagement.
  • Exceptional communication abilities, both written and verbal.
  • People-oriented mindset with a proactive approach to problem-solving.
  • Commitment to delivering outstanding customer service.
  • Bilingual candidates, particularly those fluent in Spanish, are preferred.

If you are driven to excel and envision yourself thriving in this role, we encourage you to explore this opportunity further.

This position is with an independent contractor agent for State Farm, and successful candidates will need to complete any necessary licensing and training requirements. Please note that employees of State Farm agents are not employees of State Farm Insurance Companies.