Customer Service Team Member

6 days ago


Rockaway, New Jersey, United States Red Robin Full time

About Red Robin

We're passionate about serving our guests with exceptional quality and care. Our restaurants offer a warm and inviting atmosphere where friends and family can gather to enjoy delicious meals and great company.

Job Overview:

We're currently seeking a skilled and charismatic Host to lead our Front of House team at Red Robin. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.

Responsibilities:

  • Greet guests warmly and escort them to their tables.
  • Manage reservations and waitlists to ensure seamless transitions.
  • Collaborate with the Front of House team to deliver exceptional service.
  • Communicate effectively with guests and colleagues to resolve any issues.

What You'll Need:

To excel in this role, you should possess:

  • Strong interpersonal and communication skills.
  • The ability to multitask and prioritize tasks efficiently.
  • A customer-centric mindset and a passion for delivering exceptional service.
  • A willingness to learn and grow with our company.

Compensation:

Our competitive compensation package includes a starting hourly rate of $13.25-$16.50, depending on experience. Additionally, you can expect opportunities for career growth, professional development, and a comprehensive benefits package.



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