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Clinical Support Services Coordinator

2 months ago

Port Arthur, Texas, United States Northwell Health Full time

Job Summary

The Clinical Support Services Assistant plays a vital role in ensuring the smooth operation of our clinical services. This position is responsible for coordinating visits between patients and clinicians, scheduling procedures, and delivering instructions. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.

Key Responsibilities

  • Patient Scheduling
    • Confirm and coordinate patient visits with clinicians
    • Provide technical support for patient visits
  • Confidentiality and Data Protection
    • Ensure the confidentiality of patient information and medical records
  • Lab Operations
    • Prepare lab requisitions for lab samples
    • Label, prepare, and store lab samples according to laboratory specifications
    • Ensure the collection of lab specimens by the appropriate lab courier
  • Supply Management
    • Collect and organize supplies
    • Restock work areas as needed
    • Review and restock crash cart supplies and log/record as directed
  • Assistance and Support
    • Provide assistance to clinicians and patients
    • Ensure preparedness of patients and processes
  • Software Utilization
    • Assist clinicians in clinical observations and information using relevant software
  • Liaison and Communication
    • Coordinate information between clinicians, facilities, patients, and other key personnel
  • Quality Control and Patient Experience
    • Collaborate with team leaders to ensure quality control measures are addressed
    • Enhance the patient experience and achieve patient satisfaction
  • Additional Responsibilities
    • Perform related duties as required

Requirements

  • Education
    • High School Diploma or equivalent required
  • Experience
    • 0-1 years of relevant experience required