Patient Service Representative
2 months ago
Job Summary:
ZOLL LifeVest is seeking a skilled Patient Service Representative to train patients on the use of the LifeVest wearable defibrillator. As an independent contract worker, you will work with patients at risk for sudden cardiac arrest, providing them with the necessary training and support to use the LifeVest effectively.
Responsibilities:
- Equipment Management: Manage equipment and garment inventory to ensure timely delivery and maintenance of the LifeVest.
- Patient Scheduling: Contact caregivers and family members to schedule fittings and follow-up visits with patients.
- Travel and Availability: Be available to conduct evening and weekend activities, and willing to travel to patients' homes for fittings or follow-up visits.
- Training and Support: Train patients and other caregivers on the use of the LifeVest, and provide ongoing support to ensure patient understanding and satisfaction.
- Documentation and Reporting: Fax signed copies of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment.
Requirements:
- Experience: Have at least 1 year of patient care experience, with a focus on professional patient care (not family caregiving).
- Documentation: Document patient care experience on your resume.
- Qualifications: Have a valid driver's license and car insurance, and be willing to pay for additional training and vendor credentials (e.g. DME/RepTrax).
About ZOLL LifeVest:
ZOLL LifeVest is a leading manufacturer of wearable defibrillators, providing protection for patients at risk for sudden cardiac arrest. As a Patient Service Representative, you will play a critical role in supporting patients and caregivers in the use of the LifeVest, and contributing to the company's mission of improving patient outcomes.
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