Resident Manager Position

7 days ago


San Francisco, California, United States Chinatown Community Development Center Full time
Job Title: Resident Manager

Job Summary:

The Resident Manager is a critical role at the Chinatown Community Development Center, responsible for ensuring the safety and security of our residents. This position requires a reliable and sensitive individual who can provide excellent customer service and support to our low-income tenants.

Key Responsibilities:

  • Perform nightly security checks on building floors and lock up common areas as needed or in emergency situations.
  • Separate recyclables, compostable, and landfill trash when necessary.
  • Respond to and handle all building emergencies during on-call shifts, including floods, fires, electrical outages, serious injuries, and medical emergencies.
  • Report all maintenance-related issues to the Property Manager.
  • Log and document serious events on incident reports.
  • Respond to tenant complaints in a timely manner.
  • Report any graffiti on the building's interior and exterior to the Property Manager.
  • Log daily activities and occurrences, including date, time, and a brief description of events.
  • Respond to all telephone calls and return calls in a timely manner.
  • Attend resident meetings with the Property Manager at least once a year.
  • Reside in the resident manager unit and stay overnight while on duty.

Nightly Job Responsibilities:

  • Perform nightly security checks on each building floor and lock up common areas as needed or in emergency situations.
  • Clean the building entrance, hallway, and community area when necessary.

Requirements:

  • Commitment to respond to all cell phone/pager calls within ten minutes.
  • Ability to work with people of diverse social, economic, and ethnic backgrounds.
  • Good written and verbal communication skills.
  • Ability to work under stressful circumstances.
  • Bilingual in English and Chinese (preferred).

Preferred Qualifications:

  • Prior experience as a resident manager.
  • Familiarity with affordable housing projects.

What We Offer:

A competitive salary of $18.67 per hour and the opportunity to make a positive impact in our community.



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