Customer Support and Training Specialist

4 days ago


Troy, Michigan, United States Michigan Farm Bureau Full time

**Job Description:**

We are seeking an experienced Insurance Customer Service Representative/Trainer to join our team at Michigan Farm Bureau. The ideal candidate will have a strong background in customer service, insurance, and training.

**Main Responsibilities:

  • Proactively research and resolve policy issues by assisting agents and customers by phone, in person, and through daily document listings and activities reports.
  • Take ownership of complaints and inquiries and proactively follow through to resolution.

**Requirements:

  • High school diploma or equivalent required.
  • Demonstrated ability to learn new technologies required.

**Salary Range:** $50,000 - $70,000 per year, depending on experience.



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