Supervisor CS Lab Processing Specialist
2 weeks ago
As a Supervisor CS Lab Processing, you will be responsible for supervising and coordinating Customer Service Specimen Processing functions of the Lab. You will effectively lead and develop a team of employees to include the full employee life cycle. Ensuring Lab staff are current in competencies, assessments, licensure, certifications and other annual training. Monitoring staff's time and attendance consistent with THR policies. Coordinating scheduling of operations.
Key Responsibilities
• Assist the Leadership by supervising and coordinating Customer Service Specimen Processing functions of the Lab.
• Effectively lead and develop a team of employees to include the full employee life cycle.
• Ensure Lab staff are current in competencies, assessments, licensure, certifications and other annual training.
• Monitor staff's time and attendance consistent with THR policies.
• Coordinate scheduling of operations.
Shift Specific Duties
• Manage and monitor specimen workflow during accessioning.
• Identify clinic errors for sample submission and take appropriate corrective action.
• Use coordinated judgment with supervisors to resolve sample issues on Friday to avoid time related sample rejection due to short sample stability.
• Troubleshoot PSC stamps for specimen reconciliation when discrepancies occur.
• Consult Quest website for alternate test codes for troubleshooting problem orders.
• Oversee end of the night reconciliation of duties for tissue, micro, PAP.
Requirements
• H.S. Diploma or Equivalent is required.
• One (1) year of customer service experience is required.
• At least six (6) months of experience in a high volume testing lab is preferred.
• At least six (6) months of Supervisory experience is preferred.
• Knowledge of appropriate lab and regulatory guidelines including, but not limited to: CLIA, CAP, CLSI (NCCLS), Texas Department of Health, EPA regulations regarding regulated waste disposal.
• Familiar with basic medical and laboratory terminology.
• Excellent communication and interpersonal skills.
• Knowledge of spreadsheet software such as but not limited to: Excel.
• Knowledge of lean principles such as but not limited to Six Sigma.
Benefits
• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
Additional Information
Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more.
Questions or Concerns
Feel free to email your questions to recruitment@texashealth.org.
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