Member Services Representative

2 months ago


Johns Creek, Georgia, United States Johns Creek, Georgia, United States Full time
About the Role

The Tennis Assistant is a key member of our team, responsible for creating a warm and welcoming experience for our Members. This role requires a high level of professionalism, excellent communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Ensure that all Members and Guests are greeted warmly and checked in promptly.
  • Answer telephones in a courteous and efficient manner, directing calls to the appropriate areas as needed.
  • Stay knowledgeable about Club Policies and procedures to provide accurate information to Members.
  • Connect Members with other Members through ongoing contact and promotion of club activities.
  • Provide personalized service to Members, tailoring interactions to meet their individual needs.
  • Promote the facility's amenities, programs, and services while maintaining a high level of professionalism and service standards.
Requirements
  • Customer service experience, preferably in a hospitality or service-oriented environment.
  • High school diploma, GED, or equivalent.
About Us

At [Company Name], we are committed to providing an exceptional experience for our Members. We believe in building relationships, enriching lives, and creating magic moments. If you share our passion for delivering outstanding customer service and are looking for a challenging and rewarding role, we encourage you to apply.



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