Love Delivery Specialist

4 weeks ago


Columbus, Georgia, United States Howard Pontiac-Gmc Inc Full time
Overview

Rivertown Subaru is part of the fast-growing Group 1 Automotive network, a leader in automotive retail sales and service around the world. We are growing and looking to add Love Delivery Specialist Professionals to work with our loyal customer base representing the exciting Subaru Products in Columbus, GA.

Responsibilities
  • Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.
  • Provides extensive and customer-oriented product experience and explains complex product features based on customers' actual needs.
  • Supports the client advisor on product-related tasks and activities.
  • Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes.
  • Arrives to scheduled appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time.
  • Acquires and maintains total product knowledge on all vehicles and understands competitors' vehicle features, benefits, and perhaps shortcomings.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to clients.
  • Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.
  • Maintains high ethical standards in all actions and maintains a professional appearance at all times.
  • Demonstrates passion about brand and products.
  • Confident in using new media (tablets, social media, etc.).
  • Assists in other areas of the Sales department and performs other administrative duties, as assigned.
Qualifications
  • Outstanding communication skills both verbal and written.
  • Great attitude with a high-energy personality.
  • Superior customer service skills.
  • Professional appearance and outstanding work ethic.
  • A desire to work in a commission, performance-based, environment.
  • Self-starter and self-motivated.
  • Ability to work well in a process-driven environment.
  • Confidence in your ability to be successful.

We offer a great working environment, a structured, self-paced career path leading to management opportunities, health, dental, and vision insurance, life and disability insurance, 401(k) with company match, paid time off, employee vehicle purchase program, and employee stock purchase plan.



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