Field Service Engineer Specialist

3 days ago

Albany, New York, United States Applied Materials Full time

We are seeking a highly skilled Field Service Engineer to join our team at Applied Materials.

About the Role

This is a senior-level position that requires extensive experience in semiconductor industry or equipment support. As a Field Service Engineer, you will work independently and help train junior colleagues to create and support technology used in the manufacture of semiconductor chips and related materials.

You will install, maintain, and upgrade customer equipment, troubleshoot complex issues using diagnostic tools and documentation, and lead projects as needed. Additionally, you will represent Applied Materials professionally to customers, ensuring a "customer-first" mindset.

Key Responsibilities:
  • Install leading-edge customer equipment and perform scheduled maintenance tasks
  • Solve complex equipment issues using troubleshooting skills and company diagnostic tools
  • Generate, follow, and approve documented procedures and task plans
  • Lead projects, document progress, and communicate with customers and internal business units
  • Complete required job documentation, safety training, and procedures for processing parts
  • Represent Applied Materials professionally to customers
Requirements:
  • Bachelor's degree or completion of military technical training and field experience equivalent to bachelor's degree
  • 7-10 years of work experience in semiconductor industry or equipment support
  • Ability to read electrical and mechanical schematics, advanced knowledge of pneumatics, hydraulics, electronics, vacuum, and thermodynamics
  • Clear and effective written/verbal communications skills, proficiency in Microsoft Office suite (Excel, Word, PowerPoint)
  • Strong knowledge of hand tools and proper usage, including digital multimeter
  • Advanced knowledge of wafer processing parameters
  • Extensive knowledge of Applied Materials systems and company processes
  • Project management skills, ability to lead key customer and internal product meetings
Salary:

$120,000 - $180,000 per year, depending on location and experience.

Benefits:

Applied Materials offers a comprehensive benefits package, including top-tier medical, dental, and vision plans, disability insurance, life insurance, retirement plans, paid time off, health and wellness programs, career development opportunities, and more.

About Applied Materials

Applied Materials is committed to supporting the wellbeing of our people. Our worldwide "Giving" program encourages employee giving and volunteering globally, while The Applied Materials Foundation provides an employee match of up to US$3,000 per employee per year.

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