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Senior Reliability Engineer

1 month ago

Columbia, South Carolina, United States Oracle Full time
Job Description

Are you passionate about delivering high-availability and reliability in cloud-based services? Do you have a strong background in database administration and cloud engineering? We're seeking a skilled Senior Reliability Engineer to join our Autonomous Database Service team at Oracle.

Key Responsibilities
  • Lead a team of experts in ensuring the highest levels of availability and reliability for our leading Database Cloud Services, including Autonomous Database.
  • Collaborate with DevOps and Support teams to investigate and mitigate critical incidents impacting service availability and reliability.
  • Identify and deliver preventive measures and automated Standard Operating Procedures (SOPs) for common and frequent issues.
  • Work closely with product development teams to drive and implement product/service improvements in diagnostics and resiliency.
Requirements
  • 10-15 years of overall experience, with 6-8 years as a Software Developer/Support Engineer and 3-5 years of experience in leading a Reliability Engineering team/support/development team.
  • Experience and expertise in Database and Engineered Systems Cloud Platform Services (PaaS, SaaS, & Exadata as a Service).
  • Hands-on experience with databases, including database administration, DB internals, testing critical security, and database fixes.
  • Demonstrated ability to manage customer escalations and drive issues to closure in collaboration with multiple/cross-functional teams.
  • Excellent verbal and written communication skills, with a proven ability to communicate effectively across all levels of the organization internally and with customer executives.
  • Good knowledge of one or more programming languages, such as Java, Perl, or Python, and scripting languages, such as Shell or Bash.
  • Experience with virtualization, networking, and platform storage architecture is highly desirable.
  • Bachelor's degree in Computer Science, Engineering, or a related field.
Additional Competencies
  • Leading and driving NOC/War Room calls.
  • Writing RCA and SOP documents and sharing with the teams.
  • Identifying trends and patterns of problems reported and suggesting product improvements.
  • Identifying diagnostic opportunities and driving their implementation.
  • Ability to learn new technologies quickly and function in a multi-dimensional/cross-functional team environment.
  • Experienced with multiple software development methodologies, with an emphasis and passion for Agile.
  • Ability to multitask effectively and manage multiple priorities effectively.
  • Prioritize tasks effectively to ensure timely delivery of projects.
Benefits

Oracle offers a comprehensive benefits package, including medical, dental, and vision insurance, short-term and long-term disability, life insurance, and AD&D. We also offer a 401(k) Savings and Investment Plan with company match, flexible vacation, paid time off, paid sick leave, paid parental leave, adoption assistance, employee stock purchase plan, financial planning, and group legal services.

We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We're an Equal Employment Opportunity Employer and welcome applications from qualified candidates with disabilities. If you require accessibility assistance or accommodation for a disability at any point, please let us know.