Loss Prevention Specialist

3 weeks ago


Toledo, Ohio, United States Kohl's Full time

As a Loss Prevention Specialist at Kohl's, you will play a critical role in protecting our assets and ensuring a safe shopping environment for our customers. Your primary responsibility will be to conduct surveillance and apprehend external theft suspects in compliance with Kohl's Ethical Standards and Apprehension Guidelines.

Key Responsibilities:

  • Monitor customer and associate activity in the store to prevent potential theft of Kohl's assets.
  • Conduct surveillance and apprehension of external theft suspects in compliance with Kohl's Ethical Standards and Apprehension Guidelines.
  • Assist in internal theft investigations in compliance with Kohl's Ethical Standards and Apprehension Guidelines.
  • Accurately complete all statistical and incident reports, and maintain all apprehension and investigation records according to Kohl's standards.
  • Develop and maintain knowledge and use of CCTV surveillance equipment.
  • Perform other duties as assigned, including assisting in loss prevention activities in other stores, attending court hearings on Kohl's behalf, collecting public record information from local law enforcement agencies, and assisting in the preparation and taking of inventory, USA counts, and processing known theft markdowns.

Requirements:

  • Adhere to Kohl's policies and procedures and maintain high ethical standards.
  • Maintain attendance and dress code according to Kohl's standards.
  • Engage in effective dialogue with LP Supervisor, DLPM, and Store Management team.

Preferred Qualifications:

  • Prior experience in Loss Prevention or educational background in Loss Prevention, security, or law enforcement.
  • Demonstrated ability to make decisions in stressful situations.
  • Strong verbal and written communication skills, basic math and reading skills, and legible handwriting.
  • Ability to spend up to 100% of working time moving around the store, including stock storage areas, office areas, and the selling floor. Physical activities include bending, stooping, lifting, climbing, standing, and reaching on a frequent basis. Associate must be capable of detaining theft suspects.


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