Loss Prevention Investigator

1 month ago


Toledo, Ohio, United States Neiman Marcus Full time
About the Role

As a Loss Prevention Investigator at Neiman Marcus Group, you will play a critical role in protecting our company assets, including people, property, and information systems. This is a challenging and rewarding position that requires strong interpersonal and communication skills, as well as the ability to work well under pressure.

Key Responsibilities
  • Conduct thorough investigations into employee dishonesty, credit fraud, workplace violence, accidents, and other incidents.
  • Provide protection of company assets, including people, property, and information systems.
  • Respond to emergency situations, such as medical, fire, weather, and security-related incidents.
  • Interact with law enforcement agencies and emergency service personnel as needed.
  • Enforce Loss Prevention Policy & Procedures, Merchandise Protection Standards, and Safety.
  • Identify authorized personnel entering the facility using access control systems, issue visitor passes, and maintain sign-in logs.
  • Perform interior & exterior patrols of the facility to prevent and detect security breaches, safety hazards, and ensure security of doors, gates, trailers, etc.
Requirements
  • Maintain a professional demeanor and appearance at all times.
  • Strong interpersonal and communication skills with associates, visitors, and vendors.
  • Excellent written communication skills and proficiency with standard office applications, such as Excel, Word, PowerPoint.
  • Strong conflict resolution & de-escalation skills, with the ability to perform well under pressure.
  • Ability to operate safety & security equipment, including handheld radios, fire extinguishers, fire protection systems, video surveillance systems, burglar alarm systems, electronic access control systems, flashlights, and physical restraint devices.
  • Must be available to work flexible hours, including days, overnights, weekends, and holidays.
What We Offer

We offer a comprehensive range of benefits to our valued associates, including medical, dental, vision benefits, disability benefits, paid parental leave, paid family leave, and adoption support. We also offer paid time off, a retirement savings plan (401K), life insurance, financial solutions, and a 30% core discount on NMG merchandise.

We are committed to equal employment opportunity and provide reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us.



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