Security Systems Technician
2 months ago
**About SafeTouch LLC**
SafeTouch LLC is a reputable company with over 30 years of experience serving the community. We value our employees as the foundation of our success and strive to create an inclusive environment for all.
**Job Overview**
The Alarm Technician will play a crucial role in ensuring the effective operation and reliability of security alarm systems for our residential and commercial clients. This is a three-tiered position with increasing levels of responsibility and expertise.
**Key Responsibilities**
- Assist senior technicians in the installation and setup of alarm systems.
- Assist with routing wires, mounting sensors, and installing control panels.
- Conduct basic testing and troubleshooting of alarm systems to ensure proper functionality.
- Assist with system programming and configuration.
- Complete documentation and paperwork related to installation and service activities.
- Learn and follow industry best practices and safety protocols.
- Perform basic system installations and service repairs independently.
- Provide exceptional customer service and address customer inquiries or concerns.
**Requirements**
- High school diploma or equivalent.
- Basic understanding of low-voltage electrical systems, PCs, and networking.
- Strong technical aptitude and willingness to learn.
- Detail-oriented. Excellent problem-solving and troubleshooting skills.
- Ability to work well independently and in a team environment.
- Strong communication and interpersonal skills, with the ability to interact professionally with employees, customers, and vendors.
- Ability to pass drug screening and background requirements.
- Valid driver's license and insurance-approved driving record. Maintain less than 3 points on fleet driving policy.
**Physical Requirements**
- Climb ladders, access attics or crawl spaces, kneel, and crawl.
- Perform physical tasks associated with the job.
- Lift up to 50 pounds.
**Work Environment**
- Full-time, non-exempt.
- Monday – Friday.
- Overtime required as business needs dictate.
- On-call on a rotational basis.
**Compensation and Benefits**
- Pay commensurate with experience.
- Comprehensive benefits package (Medical, Dental, Vision).
- Monthly incentive opportunities.
- Career growth opportunities.
- Paid time off and holidays.
- Life insurance.
**Equal Opportunity Employer**
SafeTouch LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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