Enrollment Services Coordinator

5 days ago


Austin, Texas, United States Huston-Tilloston University Full time
Job Summary

We are seeking a highly skilled Enrollment Services Specialist to join our team at Huston-Tillotson University. As a key member of our admissions and registration team, you will provide exceptional customer service to students, staff, and the public, ensuring a seamless and efficient experience.

Key Responsibilities:

  • Provide information to students regarding class availability, enrollment, and class status.
  • Notify students of registration dates, withdrawal deadlines, and drop/billing dates.
  • Apply federal, state, local, and institutional laws, regulations, and policies.
  • Perform all functions within compliance of the above restrictions as well as within FERPA compliance.
  • Provide computer navigation support to students utilizing JICS, Distance Learning website, and online courses.
  • Answer calls, respond to requests, and refer students to appropriate resources for information on a breadth of topics.

Requirements:

  • Bachelor's degree; 2-3 years of professional experience.
  • A working knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook, and database applications).
  • Ability to accurately apply and explain policies, procedures, and record systems.
  • Ability to interact with students, staff, and the public in a pleasant, tactful, and courteous manner.

About Us:

Huston-Tillotson University is a liberal arts, church-related, historically black institution located in Austin, Texas. We are committed to providing a diverse and inclusive learning environment that fosters academic excellence and personal growth.



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