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Mobile Tire Service Specialist

2 months ago


Gaithersburg, Maryland, United States Goodyear Full time
Goodyear. More Driven.

NOW HIRING - JOIN OUR TEAM

Goodyear operates over 580 tire and automotive service centers across the nation. We provide a dynamic and engaging work atmosphere, complemented by competitive pay. Our extensive benefits package includes health insurance, 401(k) plans, reimbursement for certifications, and paid time off. At Goodyear, we are committed to your growth and future by offering exceptional training for our technicians, sales personnel, and management roles. We present rapid career advancement opportunities for dedicated team players who achieve results. If you seek more than just a job, consider starting your career with the leader in tire and automotive service innovation.

Position Overview

As a Mobile Tire Service Specialist, you will be constantly on the go, utilizing advanced mobile technology to meet customers' tire requirements. Your role will involve operating one of our state-of-the-art service vans, catering to clients at their residences and workplaces. Beyond tire installation, you will interact with customers, addressing any inquiries they may have regarding tires. No prior tire installation experience? No problem We are eager to train you to become an integral part of our team, driving the most innovative approach to tire purchasing.

Starting Pay: $18 per hour

Benefits

Roll by Goodyear offers an energetic work environment with competitive pay. Our comprehensive benefits package includes medical coverage, 401(k) plans, reimbursement for certifications and education, and paid vacations. We invest in your professional development by providing opportunities for learning and growth. Join our team and help Roll by Goodyear transform a century-old industry.

Key Responsibilities
  • Performing essential tire services (e.g., mounting, balancing, and repairing tires) using a Roll by Goodyear mobile van to ensure a seamless and convenient experience for customers.
  • Delivering exceptional customer service by responding to inquiries, explaining the installation process, and fully understanding customer needs.
  • Demonstrating thorough knowledge of our products and services, including warranties, promotions, and advertisements.
  • Collaborating with the Roll by Goodyear team, including the store network and customer service representatives.
  • Enjoying daily independence on your route, safely driving the van between appointments while representing Roll by Goodyear.
  • Conducting proper safety checks during tire installations.
  • Performing various manual tasks for extended periods, which may involve light and heavy lifting, standing, bending, and squatting.
  • Opportunity to travel to other locations for training or to learn new technologies and techniques.
Basic Qualifications
  • Prior customer service experience is essential.
  • Must be at least 18 years old.
  • A valid driver's license and a clean driving record are required.
  • No relocation assistance is provided for this position.
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
Preferred Qualifications
  • Previous experience in tire installation is a plus (training is available for those without experience).
  • High school diploma or GED is preferred.
Position Skills and Requirements
  • A passion for serving customers and providing top-notch service in all situations.
  • Ability to work independently while following schedules and enjoy problem-solving as part of the larger Roll by Goodyear team.
  • Effective communication skills, making every customer interaction approachable, clear, and informative.
  • Comfortable working with technology, including mobile applications and tire-changing equipment.
  • Excellent time management skills, with flexibility to adapt to changing schedules.
  • Ability to read, comprehend, and adhere to all procedures and guidelines.
  • Availability to work on weekends and holidays, depending on location and business needs.
Goodyear is one of the largest tire manufacturers globally, employing approximately 72,000 individuals and producing products in 55 facilities across 23 countries. Our Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, focus on developing cutting-edge products and services that set industry standards for technology and performance. For more information about Goodyear and its offerings, please visit our website.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law.