Automotive Sales and Customer Engagement Representative

3 days ago


Sheboygan, Wisconsin, United States Sheboygan Chevrolet Buick GMC Cadillac Full time

About This Opportunity

We are seeking a skilled sales professional to join our dynamic team at Sheboygan Chevrolet Buick GMC Cadillac. As an Automotive Sales and Customer Engagement Representative, you will play a key role in providing exceptional customer experiences and driving sales growth.

Key Responsibilities

  • Engage with customers through various channels, including phone, email, and live chat, to provide personalized product information and direct them to relevant resources.
  • Collaborate with the in-house Training team to ensure your success and stay up-to-date on the latest vehicle brands and models.
  • Utilize CRM tracking systems daily to monitor leads and follow up with customers who are not ready to make an appointment or have no-showed.
  • Participate in team and process development sessions to continuously improve sales strategies and customer engagement techniques.

Requirements

  • A minimum of one previous role in strong customer service experience.
  • A team player attitude with excellent communication skills.
  • An enthusiastic personality with a passion for delivering exceptional customer experiences.
  • Strong computer skills with proficiency in CRM systems.
  • Prompt and courteous communication skills with a willingness to submit to a pre-employment background check and drug screen.

What You Will Gain

  • Gain hands-on experience in retail automotive sales with opportunities for professional growth and development.
  • Develop strong customer service skills with a focus on building long-term relationships with customers.
  • Become knowledgeable about various vehicle brands and models with ongoing training and support from our expert team.

Estimated Salary: $45,000 - $65,000 per year



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