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Financial Services Representative
2 months ago
We are seeking a highly skilled and customer-focused Financial Services Representative to join our team at Peoples Security Bank & Trust Company. As a key member of our branch office sales/service team, you will be responsible for delivering exceptional customer experiences and meeting the financial needs of our community.
Key Responsibilities- Customer Service: Provide prompt and effective service to customers, addressing their inquiries and concerns in a timely and professional manner.
- Transaction Processing: Process various customer transactions efficiently and accurately, ensuring compliance with bank policies and procedures.
- Product Knowledge: Develop a high level of understanding of our bank's products and services, including technology, to effectively meet customer needs.
- Team Collaboration: Work closely with colleagues to achieve sales and service goals, and provide support for branch operational activities.
- Continuous Learning: Stay up-to-date on banking regulations and industry developments to ensure compliance and provide expert advice to customers.
- Education: A high school diploma or equivalent is required; an Associate's degree or General Banking Diploma is preferred.
- Experience: A minimum of 1-2 years' experience in a related position is normally required.
- Skill(s): Excellent communication and interpersonal skills, strong problem-solving skills, and proficiency in various types of technology and software.
- Medical Plans: Comprehensive medical coverage for you and your family.
- Dental Plan: Coverage for routine dental care and major procedures.
- Vision Plan: Coverage for eye exams, glasses, and contact lenses.
- Life Insurance: Protection for you and your loved ones.
- Disability Insurance: Income replacement in case of disability.
- 401(K) Plan: Retirement savings with company match.
- ESOP Plan: Ownership opportunity through employee stock ownership plan.
- Paid Time Off: Generous paid vacation and sick leave.
- Paid Holidays: Celebrate major holidays with paid time off.
- Employee Assistance Program: Confidential support for personal and professional challenges.
- Banking Classes: Professional development opportunities to enhance your skills.
- Internal Advancement Opportunities: Career growth and advancement within the company.