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Financial Services Representative

2 months ago


Kingston, Pennsylvania, United States Peoples Security Bank & Trust Company Full time
Job Summary

We are seeking a highly skilled and customer-focused Financial Services Representative to join our team at Peoples Security Bank & Trust Company. As a key member of our branch office sales/service team, you will be responsible for delivering exceptional customer experiences and meeting the financial needs of our community.

Key Responsibilities
  • Customer Service: Provide prompt and effective service to customers, addressing their inquiries and concerns in a timely and professional manner.
  • Transaction Processing: Process various customer transactions efficiently and accurately, ensuring compliance with bank policies and procedures.
  • Product Knowledge: Develop a high level of understanding of our bank's products and services, including technology, to effectively meet customer needs.
  • Team Collaboration: Work closely with colleagues to achieve sales and service goals, and provide support for branch operational activities.
  • Continuous Learning: Stay up-to-date on banking regulations and industry developments to ensure compliance and provide expert advice to customers.
Requirements
  • Education: A high school diploma or equivalent is required; an Associate's degree or General Banking Diploma is preferred.
  • Experience: A minimum of 1-2 years' experience in a related position is normally required.
  • Skill(s): Excellent communication and interpersonal skills, strong problem-solving skills, and proficiency in various types of technology and software.
Benefits
  • Medical Plans: Comprehensive medical coverage for you and your family.
  • Dental Plan: Coverage for routine dental care and major procedures.
  • Vision Plan: Coverage for eye exams, glasses, and contact lenses.
  • Life Insurance: Protection for you and your loved ones.
  • Disability Insurance: Income replacement in case of disability.
  • 401(K) Plan: Retirement savings with company match.
  • ESOP Plan: Ownership opportunity through employee stock ownership plan.
  • Paid Time Off: Generous paid vacation and sick leave.
  • Paid Holidays: Celebrate major holidays with paid time off.
  • Employee Assistance Program: Confidential support for personal and professional challenges.
  • Banking Classes: Professional development opportunities to enhance your skills.
  • Internal Advancement Opportunities: Career growth and advancement within the company.