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Retail Store Manager

2 months ago

Pittsburgh, Pennsylvania, United States Skechers U.S.A. Full time

About the Role

Skechers U.S.A. is seeking a highly motivated and experienced Retail Key Holder to join our team. As a key member of our store operations team, you will play a critical role in creating a memorable customer experience and driving sales growth.

Main Responsibilities

  • Customer Experience
    • Deliver exceptional customer service and ensure a positive shopping experience for all customers.
    • Champion the Skechers brand and promote our products through visual merchandising and product knowledge.
  • Store Operations
    • Assist with managing store scheduling needs and ensuring proper coverage for peak times.
    • Support new hire onboarding and provide coaching and mentoring to store employees.
    • Act as a product expert and serve as a brand ambassador for all things Skechers.
  • Business Performance
    • Monitor and analyze sales data to identify opportunities for growth and improvement.
    • Develop and implement strategies to drive sales and increase customer engagement.

Requirements

  • Experience
    • Minimum 2 years of retail experience, preferably in a leadership or management role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and adapt to changing priorities.
    • Strong analytical and problem-solving skills.

About Skechers U.S.A.

Skechers U.S.A. is a global, Fortune 500 brand that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. We are committed to providing a safe, inclusive, and respectful work environment and offer competitive compensation and benefits packages to our employees.