Customer Service Liaison

7 days ago


Freeport, Illinois, United States UNION Savings BANK Full time
Part-Time Customer Service Role

We are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Customer Service Specialist at our Freeport, Illinois branch.

About UNION Savings BANK

We are a local community bank in Northern Illinois with offices in Belvidere, Mount Morris, and Freeport. Our commitment to honesty, clarity, understanding, and resourcefulness sets us apart from other financial institutions.

Job Summary

This part-time role involves providing exceptional customer service while processing transactions, answering customer inquiries, and collaborating with teammates to achieve positive outcomes.

Responsibilities

  • Deliver professional and empathetic communication to support customers and colleagues.
  • Oriented towards achieving excellent customer experiences with a focus on successful resolutions.
  • Perform operational tasks efficiently, including handling customer interactions and transaction processing.
  • Demonstrate common sense and effective people skills.
  • Show willingness to contribute to the team's success by being flexible and dependable.

Requirements

  • A high school diploma or equivalent is required.
  • We are open to training the right candidate.
  • Prior experience in banking is advantageous but not necessary.

Work Schedule

  • This is a part-time position requiring consistent hours and scheduling flexibility, including Saturday mornings.
  • Tuesdays and Thursdays are mandatory days of work.

Compensation

The estimated annual salary for this role is $35,000 - $45,000, commensurate with experience and qualifications.

Benefits and Opportunities

As a valued member of our team, you will have opportunities for personal growth and development, and we offer an inclusive and supportive work environment.



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