Current jobs related to Value-Added Services Implementation Specialist - East Montpelier, Vermont - Nelnet

  • Retail Service Specialist

    4 weeks ago

    Montpelier, Vermont, United States Automobile Club Full time

    Retail Service SpecialistWe are seeking a highly motivated and customer-focused Retail Service Specialist to join our team. As a key member of our branch network, you will be responsible for providing exceptional service to our members, exceeding sales and service quality goals, and contributing to a positive and inclusive work environment.Key...

  • Residential Support Specialist

    3 weeks ago

    East Montpelier, Vermont, United States Washington County Mental Health Services Full time

    Job Title: Residential Support SpecialistWashington County Mental Health ServicesCommunity Support Program Residential ProgramsReports to: Program CoordinatorThe Community Support Program (CSP) provides comprehensive community-based support services to individuals with intensive and persistent mental health needs. Our services are individualized and...

  • Peer Support Specialist

    4 weeks ago

    East Montpelier, Vermont, United States Washington County Mental Health Services Full time

    POSITION: Peer Support Specialist PROGRAM: Community Support Program DIVISION: Washington County Mental Health Services SUMMARY OF POSITION: This hourly position provides peer support to clients in a respite bed setting. The Peer Support Specialist is responsible for supporting guests and ensuring their safety and security. Key Responsibilities: •...

  • Senior Implementation Engineer/Analyst

    4 weeks ago

    Montpelier, Vermont, United States Oracle Full time

    Job DescriptionOracle's Construction & Engineering GBU product development organization is seeking a highly skilled Senior Implementation Engineer to join our team. As a key member of our implementation team, you will be responsible for integrating our Textura Payment Management (TPM) application with clients' ERP systems.ResponsibilitiesImplement client...

  • Associate Director, Medicaid Implementation

    4 weeks ago

    Montpelier, Vermont, United States Humana Full time

    About the RoleWe are seeking an experienced Associate Director to lead our Medicaid Implementation efforts. As a key member of our team, you will be responsible for overseeing the development of solutions to non-standard contractual requirements and local needs of each Medicaid market.Key ResponsibilitiesLead a team of program managers supporting new...

  • Director of Services Delivery

    4 weeks ago

    East Montpelier, Vermont, United States Verint Systems Full time

    Job Title: Director, ServicesAt Verint Systems, we're committed to delivering exceptional customer experiences that drive business growth. As a Director, Services, you'll play a critical role in supporting the delivery of services and driving profitable growth within an assigned geographic territory/segment.Key Responsibilities:Develop and lead a practice,...

  • Behavioral Intervention Specialist

    3 weeks ago

    Montpelier, Vermont, United States Washington County Mental Health Services Full time

    Job Title: Behavioral Intervention SpecialistJob Summary:Washington County Mental Health Services is seeking a skilled Behavioral Intervention Specialist to join our team. As a Behavioral Intervention Specialist, you will work with children and youth to develop and implement behavioral support plans that promote positive social, emotional, and behavioral...

  • Drilling Operations Specialist

    4 weeks ago

    East Montpelier, Vermont, United States Cascade Remediation Services, LLC Full time

    Job SummaryWe are seeking a skilled Drilling Operations Specialist to join our team at Cascade Remediation Services, LLC. As a key member of our drilling crew, you will be responsible for operating drill rigs and drilling equipment with high proficiency, maintaining daily drilling reports, and ensuring equipment is in safe working condition.Key...

  • Residential Support Specialist

    3 weeks ago

    Montpelier, Vermont, United States Washington County Mental Health Services Full time

    Job Title: Residential SupportWashington County Mental Health Services is seeking a dedicated and compassionate Residential Support Specialist to join our Community Support Program. As a key member of our team, you will provide essential support and care to individuals with intensive and persistent mental health needs in our residential settings.Job...

  • Behavioral Intervention Specialist

    3 weeks ago

    Montpelier, Vermont, United States Washington County Mental Health Services Full time

    Job SummaryWashington County Mental Health Services is seeking a highly skilled Behavioral Intervention Specialist to join our team. As a key member of our staff, you will be responsible for providing direct supervision to youth within our integrated mental health treatment facility and educational center.Key ResponsibilitiesImplement behavioral programming...

  • Database Systems Specialist

    3 weeks ago

    East Montpelier, Vermont, United States GovCIO Full time

    Job SummaryWe are seeking a skilled Database Systems Specialist to join our team at GovCIO. As a key member of our team, you will be responsible for reviewing, evaluating, designing, implementing, and maintaining our company's databases.ResponsibilitiesDesign and implement database systems to meet business needsDevelop and maintain database access,...

  • Paid Search Marketing Specialist

    4 weeks ago

    Montpelier, Vermont, United States Windstream Communications Full time

    Paid Search Marketing SpecialistWindstream Communications is seeking a highly analytical and detail-oriented Paid Search Marketing Specialist to join our in-house marketing team. The ideal candidate will have a deep understanding of paid search marketing best practices, strong analytical skills, and the ability to translate data into actionable insights.Key...

  • Director of Service Delivery

    3 weeks ago

    Montpelier, Vermont, United States Verint Systems Full time

    Job Summary:We are seeking a highly skilled and experienced Director, Services to join our team at Verint Systems. As a key member of our leadership team, you will be responsible for driving profitable growth, maintaining customer relationships, and ensuring high-quality implementations.Key Responsibilities:Develop and lead a practice, engagement teams, and...

  • Retail Banking Specialist

    19 hours ago

    East Montpelier, Vermont, United States TD Bank Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Banking Specialist to join our team at TD Bank Group. In this role, you will have the opportunity to deliver exceptional customer service, build strong relationships with clients, and contribute to the success of our personal banking division.

  • Residential Support Specialist

    3 weeks ago

    Montpelier, Vermont, United States Washington County Mental Health Services Full time

    Job DescriptionWashington County Mental Health Services is seeking a dedicated and compassionate individual to join our Community Support Program as a Residential Support Specialist. In this role, you will provide comprehensive community-based support services to individuals with intensive and persistent mental health needs.The Community Support Program...

  • Retail Service Representative

    4 weeks ago

    Montpelier, Vermont, United States AAA Northern New England Full time

    Join Our Team as a Retail Service SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Specialist. As a key member of our branch network, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.Key...

  • Peer Support Specialist

    3 weeks ago

    Montpelier, Vermont, United States Washington County Mental Health Services Full time

    POSITION:Peer Support SpecialistPROGRAM:Community Support ProgramDIVISION:Washington County Mental Health ServicesSUMMARY OF POSITION:This position provides peer support to clients during their stay in a respite bed, ensuring a safe and trusting relationship.The Peer Support Specialist is responsible for supporting guests, following through on daily program...

  • HVAC Installation Specialist

    3 weeks ago

    Montpelier, Vermont, United States Lloyd Home Service Full time

    We are seeking a skilled HVAC Installation Specialist to join our team at Lloyd Home Service. As an HVAC Installation Specialist, you will be responsible for assisting in the installation of heating, ventilation, and air conditioning systems.Key Responsibilities:Assist in the installation of HVAC systemsWork with a leadership team to ensure quality...

  • Nurse Specialist

    3 weeks ago

    Montpelier, Vermont, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care is seeking a skilled Nurse Specialist to provide high-quality care to clients in their homes. As a Home Health Care Professional, you will have the opportunity to make a meaningful difference in the lives of our clients and their families.Job Description & RequirementsSpecialty: Home HealthDiscipline: RNDuration: OngoingEmployment...

  • Communication Specialist

    4 weeks ago

    Montpelier, Vermont, United States Washington County Mental Health Services Full time

    Job SummaryWe are seeking a skilled Communication Specialist to join our team at Washington County Mental Health Services. The successful candidate will be responsible for coordinating and providing communication services to individuals with significant communication needs, meeting their communication, social, behavioral, and employment goals.The ideal...

Value-Added Services Implementation Specialist

2 months ago

East Montpelier, Vermont, United States Nelnet Full time
About the Role

Nelnet Business Services (NBS) is a leading provider of payment technology, education services, and learning management solutions to education and faith-based organizations. As a Value-Added Services (VAS) Implementation Specialist, you will play a critical role in supporting the implementation and servicing of client institutions using FACTS products and related services.

Key Responsibilities
  1. Provide support to client institutions during the implementation process, ensuring a smooth transition to our products and services.
  2. Establish and maintain relationships with client institutions, understanding their needs and expectations.
  3. Work closely with cross-functional teams to enhance the customer experience and satisfaction.
  4. Verify and complete implementation checklists, ensuring all necessary steps are taken.
  5. Develop and deliver training programs for client institutions, providing customized instruction and support.
  6. Conduct online training sessions, instructing clients on the use of our products and services.
  7. Provide phone support for a dedicated VAS phone queue and backup for all areas of FACTS as needed.
  8. Assist with domain management and 3rd party integrations for Website Services clients.
  9. Manage project tracking, phone/email communication, and record of conversations in Salesforce.
Requirements

To be successful in this role, you will need:

  • Associates degree in a related field (Bachelor's preferred).
  • Experience in providing outstanding customer service and building excellent client relationships.
  • Two years of experience in product service or implementation (preferably with website content management systems).
What We Offer

Nelnet offers a comprehensive benefits package, including medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

We are an Equal Opportunity Employer, committed to diversity and inclusion. If you require reasonable accommodations during the application process, please contact Corporate Recruiting at or .